Privacy Policy
Last updated: April 07, 2026
1. Introduction
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our service. This policy complies with the Brazilian General Data Protection Law (LGPD) and follows common SaaS best practices.
2. Data We Collect
- Account data (email, name, encrypted password)
- Authentication data (session identifiers, tokens)
- Technical data (IP address, browser, device)
- Monitoring data (URLs, endpoints, check results, response times, status codes, and incident history)
- Basic usage data for security and performance
Monitoring data is provided by the user and processed solely for the purpose of delivering the service.
We do not collect sensitive personal data as defined by the LGPD.
3. How We Use Your Data
- Provide and maintain the service
- Authenticate users
- Improve security and prevent fraud
- Comply with legal obligations
4. Legal Basis (LGPD)
We process personal data based on:
- User consent, where applicable
- Performance of a contract
- Legitimate interest
- Legal obligations
5. Cookies
We use cookies strictly necessary for authentication, session management, and security. We do not use cookies for advertising or cross-site tracking. These cookies are essential for the operation of the service and cannot be disabled.
6. Data Retention
We retain personal and monitoring data only for as long as necessary to provide the service and comply with legal obligations. Retention periods for monitoring data (such as check history and incident history) may vary depending on the user's subscription plan.
7. Data Sharing
We do not sell or share your personal data with third parties, except when required to provide the service (such as infrastructure providers, email delivery services, or payment processors) or when required by law.
8. Your Rights
You have the right to access, correct, update, or request deletion of your personal data. You may also request information about how your data is processed and withdraw consent where applicable, in accordance with LGPD.